We have added a Trust Center which contains information about the security practices of Everbility. Security is a priority here at Everbility and now we are making it easier for you to understand how we handle your data. Check it out at https://everbility.com/trust.
We have upgraded the editor used in Writer and Notes which brings with itself a host of stability improvements.
Conversations are now associated with clients. Just like Documents you can see the history of conversations with a client under Client Data. You can use the "Uncategorised" client to have conversations with Assistant that are not associated with any client.
Our aim is to make formatting in the generated document as close to what you see in Everbility and introduce more formatting options in the near future.
We have also sneaked in some more instrumentation to help us identify issues better and faster. 🐛
Larger tables with row and column headers will be more reliable and produce unnecessary rows less often.
We have updated the editor used in Writer and Notes which brings with itself a host of stability improvements especially for tables. You should find that tables behave much more reliably.
Run of the mill security patches released for the third party libraries we use.
Welcome to the new Writer! If you want to watch a video giving a quick overview of the changes, click away:
We have completely redesigned the writer and added many requested features. Some highlights:
Work on a note or a document side by side; focus on just your document or note; the world is your oyster.
You can now take notes while transcribing. Not only that, you can now generate the final document from the transcription with a single click!
Everbility now includes a way to store notes that do not belong to clients you see regularly. Thus, there is no need to create a new client for each interaction.
We do not encourage it but if you have to work on the go, you will find that Everbility is super easy to use. We have made our Writer feel right at home on your mobile!
We've enhanced our PDF handling capabilities:
These updates should make working with PDF files smoother and more accurate.
We've made several behind the scenes improvements to enhance Everbility's stability and performance.
Everbility can now pick up low volume sounds more effectively. This improvement works particularly well with iPads, enhancing the audio transcription experience across devices.
We're excited to announce that Everbility now supports PDF uploads! This new feature allows you to upload PDF documents, in addition to audio files, to get client data into Everbility.
Everbility is able to handle all kinds of PDFs, including those with images, tables, forms, handwriting, multi-page documents, and more.
We've made several improvements:
We've implemented better error detection throughout Everbility. This update will help us identify and resolve issues more quickly, leading to a smoother experience for all users.
Everbility will be better at not generating unnecessary extra rows in tables.
Clients are now sorted in alphabetical order for easier navigation
Pasting links into the editor now works without issues in Safari.
We have upgraded the editor used in Writer and Notes which brings with itself a host of improvements. Some highlights:
We discovered and fixed an issue where multiple uploads one after the other would result in an error. Note: There is a limit of 1 audio upload at a time.
Tables now have borders when exported to docx. This will make the tables look much better when you export the report to docx. 🚀
More transcription improvements. Everbility now transcribes telehealth calls that are being held in an app running in the browser. Just make sure that the voice of the other user is coming out of the speaker. 🔊
We have implemented better checks across the app resulting in a much more reliable experience and fewer 401 errors experienced by the users.
We have re-written the entire audio transcription engine resulting in transcriptions that are much more reliable and fault tolerant. We believe this should result in a much better experience for users using live transcription.
We have updated our infrastructure to allow for zero downtime upgrades. With the number of updates we push out this will greatly improve the user experience.
We now allow you to upload audio files up to 50MB in size. Upload the file and let Everbility do it's thing in the background while you do your work. When the transcription is finished a new note will be created for you with the transcription.
In our testing we were able to transcribe an hour of audio in under 2 minutes 🚀
We now prevent the screen from locking up during transcription. This means you can now let the transcription run on your phone without worrying about it stopping when the screen locks up.
We have increased the maximum duration of a transcription session to 4 hours as some users had requested the same for longer client sessions.
Now when a new user signs up for Everbility we get them to personalise their account. This results in a much better experience for the user and no need to fiddle with the settings to get the best out of Everbility.
Everbility now detects and reports errors in a more comprehensive way. This means that we will be able to the root cause of what caused the error and fix it for you much much faster 🛠️
We have implemented better scoping of our authentication tokens further preventing any chance of fraudulent activity. We continue to invest in improving our security posture.
Everbility has now started using GPT4o behind the scenes. The result is much faster responses while keeping the same level of accuracy as indicated by our tests.
We have implemented a faster auth check that should result in a speed up for all interactions/actions when using Everbility.
This is a big one! We have made some giant strides when it comes to accuracy of generated documents. Here are some of the differences you will see:
We believe that you will see reports that require less work to rework and contain comprehensive information from your notes!
You will now find that the transcriptions of your voice are more accurate and silences are handled a little better than before. 🗣️
We have fixed a bug where any errors in getting information from our knowledge base would result in the response hanging for the user.
We have fixed a bug where a reaaaally long conversation with the Assistant would result in an error. Now you can have a conversation of any length with the Assistant without any issues. 💬
You will see that responses are faster when you have NDIS turned on. 99% of the response are being delivered in under 6 seconds. That means Everbility looks through your notes, the NDIS guidelines and provides you with a response based on the provided instructions. SO MUCH TIME SAVING 🚀
We have been hard at work making Everbility faster and more reliable. Some notable improvements:
One of our most requested features is finally live. Now you can generate an entire report with a single click. No more clicking on each section to generate. Just click once and sit back as Everbility gives you that first draft really fast. 🚀
Here is a quick demo of this feature in action: Demo Video
Now you will be able to see whenever your report is saved. Even when you are in the middle of writing a long report. The "Saved" status notification will follow you around.
We noticed that when continuing a saved report the writer would save an empty document. Even though it didn't affect any customer data it would often lead to annoying error notifications. We have squashed this bug and you should not see this issue anymore. 🛠️
Just like tables you can now use AI to create instructions for your templates. You can start with a sentence or an example or just a heading.
Now, you can copy over your existing tables (from anywhere) and convert them to tables ready to be filled by Everbility at the click of a button. This feature has already saved us astronomical amounts of clicks!
We updated our landing page with a couple of impressive features (we may be biased) that we released in the last couple of weeks. Check it out and share it around: https://www.everbility.com 👀
Everbility comes with a bunch of walkthroughs that you can use to learn about different features provided by Everbility. We have updated our "Quick Start - Writer" walkthrough to include updated information regarding how to use Everbility's Writer tool to supercharge your report-writing process.
Take it for a spin and let us know if there is any particular walkthrough that you would like to see!!
Changed your mind regarding generating a table? Now you can just easily stop the generation revert back to the original instruction and change whatever you want!
We gave our voice transcription some much needed love these last few days. Here are the improvements:
Now you can save a precious few seconds by clicking on "Start Writing" on the templates page (both individual templates and organisation templates)! This will drop you right into the writer with the selected template. A small but mighty quality of life improvement. 🚀
Yes it is finally here! The writer has a stop button for stopping Everbility from generating content. About time! 🚀
At Everbility we are very proud of the AI writer we have created for health professionals. We did a massive upgrade to the underlying architecture to make it more reliable and give us a stronger base to build on in the near future! You should see fewer crashes and a better experience when using tables. Let us know if you see any issues with the writer. 🗣️
Today we are taking a big step towards massively increasing the confidence in any document you have generated using Everbility. Now you can select any content in Everbility and find real sources which can help you verify and provide evidence for anything generated with Everbility or pasted into Everbility.
We have lots of plans to make this feature even more powerful in the future. For now enjoy having a super powerful search engine at your fingertips that will save you hours and hours of time ⏱️
We have fixed a bug where empty "Used Sources" would cause the report to not load. This should not happen anymore. 🛠️
Now users will have a clear indication of their subscription status. This will make it easier for you to know if you are on a trial or a paid subscription. 🙂
At Everbility we are committed to building the most accurate AI in healthcare! We are taking a big step towards that by showing you sources that were used to generate the content. You will be able to see the client notes that Everbility referred to (when smart select is on) and what NDIS web pages it referred to (when using NDIS as the funding model). We have a lot more work planned to help you build more confidence in anything generated by Everbility (something more coming next week!!). This feature is available anywhere you see Everbility generated content. 🤖
We have done a big update to our knowledge base adding the latest information from https://www.ndis.gov.au and https://ourguidelines.ndis.gov.au. You will see that any answers that Everbility provides will be more accurate and up to date. 🚀
When creating a new note you will not have to delete the placeholder text anymore. It will be automatically removed when you start typing. 🚀
We have introduced organisation templates!! You can now create templates that are specific to your organisation. This will allow you to make the templates once and share it with your entire team right from within Everbility!. Instant efficiency gains and standardisation across your team. 👥
Admins can create organisation templates and organisation members can use them, copy them.
We noticed that our AI had a tendency to get confused when it came across examples from the NDIS website that had names in them like this. We have made a number of improvements to the AI to make it more robust and accurate when it comes across examples like these. 🤖
We have made the client data view a little nicer to look at and use. You now have separate tabs for client notes (any session information, background information) and documents(generated using Everbility). Bye bye scrolling forever ∞ 👋
Did you know that Everbility comes with a manual that covers every little feature that Everbility has to offer? It used to be called "Docs" (a word popular in the world of software engineering) and is now aptly called "Guides".
You can access the guides at https://www.everbility.com/guides. We are sure you will find it useful.
We have removed the old demo link from the writer page. 👋
We have introduced organisations in Everbility! Now you can easily create an organisation for your team and invite team members to Everbility! This also allows you to manage billing for your entire team from one single place. 🚀
At Everbility we are continuously updating the product(and will continue to do so). We have updated our guides to reflect the latest changes and features. 📓
Are you finding our guides helpful? Let us know if there is anything you would like us to add to them. 🚀
Say hello to our new landing page that is guaranteed to make you smile! 😁 Did you manage to find all the tiny little interactions that make the page come alive? 🎉
We love products that delight us, and we will be introducing more and more delight into Everbility!
Products built for healthcare professionals don't need to be boring and soulless! ❤️
You will see new tables everywhere in Everbility. Client notes, report history, conversation history have been updated to use the new tables. This will make it easier for you to work with your data stored on Everbility and this also means that we will make it easier for us to introduce search and filtering of report history and conversation history in the near future. 🚀
Say hello to our brand new notes editor! 🎉 We have taken a leaf out of our report editor and have brought auto save to the notes editor. Now your notes will automatically save as you type. 🚀
Behind the scenes we the notes editor now has the same base as the report editor. This means that in the near future we will be able to bring a lot of AI features to the notes editor as well. 🤖 Watch this space!!
We have fixed a bug where the edit with AI feature was not working and would not show the AI generated content. 🛠️ It should be more reliable now. Let us know if you see any issues with it.
Everbility's flexible AI powered templates can cut down your report writing time by up to 80%! We just released a bunch of new example templates to help you get started. When adding a new template, you can copy from an existing example template and modify it to suit your needs. ✏️ A couple of other things that will help you take advantage of the new example templates:
Everbility was started with a focus on helping health care providers navigate the NDIS. We have grown now to be used by a wide range of health care professionals that work across different funding models all over the world. We are excited to announce that we have laid the groundwork to support different funding models. Now you can go to AI Preferences under Manage Account and select Other (Global) as your funding model. This will result in Everbility not giving you NDIS specific answers. 🌍
You will find Everbility to be really smart when you ask her about the funding model you work with. In the near future you will be able to specify which funding model your clients are trying to access. 🫂
A lot of our users wanted to use NDIS Search by Everbility to search the NDIS Price Guide. We have now made it possible to search the NDIS Price Guide. 🚀
We have been cranking it up a notch and making Everbility a lot faster. Today was dedicated to a bunch of upgrades in the background to make Everbility a lot more faster and reliable. We are not done yet and will continue investing in making Everbility snappy. For the fellow nerds out there:
We are proud and excited to announce that we have released a free and very useful tool: NDIS Search by Everbility. This will allow you to search https://www.ndis.gov.au and https://ourguidelines.ndis.gov.au from one place. 🚀 Not only that, you are also provided with relevant resources that were used to generate the answer for you so that you can continue exploring the NDIS website. 📚
We observed a problem where any issue with OpenAI would result in a flow on affect where Everbility would become unresponsive. We have made a number of changes to make Everbility more resilient to issues with OpenAI. This should result in less downtime and more reliability for our users. 🚀
The report generation has been improved to be a little less repetitive. This should result in more varied reports and less repetition of generated content. 🎉
Trouble sorting through your clients and templates? We have introduced new tables for clients and templates that allow you to sort and filter your data. 🚀 We are planning on rolling the new tables out everywhere in the coming weeks. 📅
We have fixed an issue where the undo button was enabled when the editor was first opened. This resulted in a couple of users deleting their reports by pressing it. Now you should not be able to undo your way to an empty report. 🚫↩ ️
We have updated our docs with the following content:
We have added a referral program to Everbility. 🎉 You can now refer your friends to Everbility and get a discount on your subscription. 🤑 When a friend signs up using your referral link they and you will get a 10 AUD discount on your next subscription payment. 🚀
Everbility now replies in your preferred language. 🎉 You can select your preferred language by clicking on your avatar and then picking your preferred language under AI Preferences.
We currently support US English and UK English. Let us know if you would like us to add support for any other language.
We have fixed a regression where you could not delete a client that had merge tags associated with them 🛠️
We have added AI powered merge tags to Everbility. 🎉 This will allow you to use merge tags in your templates and have Everbility fill them out for you. This has been a long requested feature and we are excited to finally release it.
You can use merge tags by clicking on the + icon in templates and writer. You can even add your custom merge tags. Everbility will automatically look through your client notes and select the correct information to fill the merge tags with.
We have made it easier to access community templates. When you click on "Add New Template" you will now be prompted to either create a new template from scratch or use a community template. 🫂 Watch this space as we will be adding a number of new community templates in the coming weeks!
We have added error logging to the Everbility app. This will notify us anytime an error occurs while you are using Everbility and will help us fix issues faster.
How annoying is it when you have to scroll all the way to the top of the page to insert a table? 😢 No more. Now you can insert tables from anywhere in the document by clicking the plus icon next to the row. 🚀
Santa 🎅 is a little late but comes bearing gifts. 🎁 We have made a lot of improvements to tables over the last few weeks and are excited to share them with you!
We have created a starter guide to help you get started with Everbility. 🚀 By clicking on the Starter Guide button in the dashboard you can access self-guided demos to walk you through the most important features of Everbility. This should make it easier for you to get started with Everbility and make the most of it. 🙌
We have made our fetching of clients (and other data in general) more reliable. There was a bug where fetching of client data would fail sometimes. This should be fixed now. 🙏
We continue to make our voice to text feature better. We have fixed a bug where some of the transcriptions were not appearing in the editor. 🎙️ Let us know if you see any issues with the voice to text feature. 🙏
We have improved our speech to text feature to be more reliable, faster and to support longer recordings. 🎙️ Now you can use transcription for up to 180 minutes (3 hours) in one go compared to the previous limit of 10 minutes. The audio will also be transcribed much more frequently as you talk and this in turn will result in fewer cases of your entire recording not being transcribed if there are any issues. Take it for a spin and let us know how you find it 🗣️
Our mission here at Everbility is to change the healthcare system for the better for both healthcare professionals and their clients. Today we are taking a big step towards that mission by supporting multiple allied health professionals. 🎉 Everbility now supports the following professions:
Selecting the correct profession will customise Everbility's AI models to your profession and make it easier for you to use Everbility. 🚀 If you want to use Everbility and your profession is not listed here, please reach out to us at support@everbility.com and we will add it for you. 🫶
Something wrong with Everbility? You can now check any active issues we are dealing with and working on at everbility.statuspage.io. We will endeavour to keep this page up to date with any issues we are facing and the progress we are making on them. 🚀
You can access the page by clicking on the ? icon on the bottom left of the screen and then clicking on Status Page. 🚧
Account management has a new home and a new look. We have consolidated billing management and account management into one place. To access account management click on your avatar on the top right and then click Manage Account. 🧑💻
A big shout out to our user, Dave Jereb (Senior OT & Director - MoveAbout Therapy Services) for giving us such a glowing review. Our amazing customers are the reason we strive to make Everbility better every day. 🙏
We are excited to announce that we have launched community templates! 🎉 These are ready to go report, letter and note templates that you can use right away. We will be adding more templates to this list over time. 🚀
This will make it easier for you to get started with Everbility and save you heaps of time. ⏱️
We are excited to announce that we have launched our blog! 🎉 Check it out here. We will be posting content relevant to our community here, along with product updates, tips and tricks, and more. 🚀
Check out our first article on Occupational Therapy Models.
We are very proud to announce that Everbility is now compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means that Everbility is now compliant with the US Privacy Laws in addition to being compliant with the Australian Privacy Laws. 🇦🇺 🇺🇸
Everbility is committed to safeguarding your data and building upon a foundation of security and privacy. Being compliant with HIPAA is a big step in that direction. 🛡️ Some notable improvements to Everbility's security, privacy and reliability that have happened as a result of this are:
Want added security? You can now enable Multi-Factor Authentication (MFA) on your Everbility account to add an extra layer of security. 🔐
Everbility writer now allows you to easily import and export your documents/templates in a special Everbility format. This means that you can easily share your templates with your team members. 🤝
Your practice now needs to create a template just once, export it and share it with the rest of the team. 🚀 The team members can then import it and get started right away. This will save a lot of time and make it easier for you to collaborate with your team. 🙌
A big shout out to our user, Tanya Williamson (Occupational Therapist/Director - Sensational Kids OT) for giving us such a glowing review. Our amazing customers are the reason we strive to make Everbility better every day. 🙏
Everbility is growing fast, and as a result, we updated our document store to be faster and more reliable. This should result in faster loading times when interacting with documents on Everbility. 🏃♀️ 📝
We are pleased to announce that Everbility has started it's journey of being HIPAA compliant. Everbility is already compliant with the Australian Privacy Laws and as we gear up for our US launch, we are dotting our i's and crossing our t's to make sure we are compliant with the US laws as well. 🇺🇸
As a result, we spent a fair bit of time moving Everbility to HIPAA compliant infrastructure. This entails having contracts with all our vendors that they will follow the best practices when it comes to handling sensitive data, better backup and security practices, better monitoring of our infrastructure for issues, etc. This will make Everbility more reliable and secure for all our users. 🛡️
Voice to text got some much needed love. 💓 Now, if audio transcription fails for any reason (such as poor internet) Everbility will automatically download your recording for you. Not only that, you can then upload the recording when using the writer to transcribe it again. 🤯 You can even use Everbility to transcribe your existing audio files.
Stop button would not work reliably when editing with AI in the writer. 🛑
We have added documentation to help you get started with Everbility and understand how to use all of it's features to the fullest. You can access the docs from the home page or by clicking the ? on the bottom left when using Everbility. This will be great as you onboard new team members and want to get them up to speed quickly. 🏃♀️
Everbility's AI powered editor now allows you to edit parts of the document with AI. Just select the text you want to edit and click on the ✏️ icon. Everbility will use it's knowledge about your client notes and rest of the report to do these edits. This will allow you to get through your documentation really fast. ⚡
Our users love tables, and now we have AI-powered tables available in the writer. Just insert a table and add headers, and Everbility will look through your notes to fill up the table for you. We are committed to making the writer the best report-writing experience for you, and we believe this is a big step in that direction. 🚀
Checkout the walkthrough of the new feature by Angela.
Reaching out to us for help just got a whole lot easier. You can now reach out to us via email, chat or book a meeting. We are here to help you get the most out of Everbility.
Say hello to our biggest change yet. The new AI powered writer that allows you to write reports, letters, etc super fast. Backed by the knowledge about your clients and the Allied Health we believe this is going to completely change how you use Everbility and interact with our AI models. See it in action.
Breadcrumbs have been added to make it obvious where you are when using Everbility and to make it easier to jump back and forth. 🍞
You can access client data and report history easily when using the writer or the assistant. 📝
Faster tooltips have been added throughout the app. 🗨️
The voice text icon has been updated to make it clearer that you can use voice input. 🎙️
General performance improvements for the app. Everbility now makes less requests and works the same. ⚡
Performance updates to our editor to make it more stable.
Select your client, turn on Smart Select and see how Everbility picks the right notes and gives you the answer! This brings the capability of not having to worry about the length of your notes anymore! No more worrying about which note to select. Everbility does that for you.
If you want, you can still select individual notes by turning smart select off.
Now you can use voice input when using Everbility assistant or writer! 🎙️
You may have used speech-to-text on your devices before, but we promise you that this is a big step up. Built using the best speech-to-text AI models, you will be amazed at how well Everbility understands you!
We have conversation history! You can see and continue your past conversations here.
Introducing "Explore", which intelligently provides you links from the NDIS based on your query.
As a part of this change, we also improved the Assistant's knowledge, and you will find it a bit smarter. We will continue to build this feature out and include other knowledge sources for different funding models in Australia and overseas.
Writer has been revamped to make it easier to use!
Everbility finally comes with cross-device document storage and an easy way to organise client notes and templates! Now access your notes from anywhere, anytime. 📝
As with any feature we introduce at Everbility, security and privacy are our highest priority. Any data you add to Everbility is encrypted and stored currently in Australia. In the future, we will offer our international users storage options in their respective countries.
We released our biggest update yet and released a brand new in-browser editor. Use a template and notes to generate a report section and see the new editor in action.
At Everbility, we believe we have just scratched the surface of how technology can positively impact the Allied Health space. We have decided to focus on documentation first, and today we took a big step to take report writing to the next level.
We fixed a bug where the Docx download was putting a lot of content in the same line. So more reliable docx downloads and less work for you when incorporating them in your reports!
We are pleased to share that Everbility is fully compliant with the Australian Privacy Principles and the Privacy Act 1988. We have updated our Privacy Policy to reflect the same.
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